Refund & Returns

Start a Return

To begin a return, click the button below:

Return Policy

We offer a 14-day return policy, meaning you have 14 days from the date you receive your item to request a return.

At Baby Bubble Store, we want you to love your purchase! However, we understand that sometimes things don’t go as expected. Here’s how our return process works:

Change of Mind & Exchanges

If you’ve had a change of mind or would like to exchange an item, you may start a return request within 14 days.

We operate under a Green Return Policy, which means you do not need to send the item back.
Once your return is approved, you will receive a store credit in the form of a gift card, which can be used for future purchases.
If you prefer an exchange, you may use your store credit to select a new item from our store.

Refunds (Faulty or Damaged Products Only)

Refunds are only available for products that arrive faulty or defective.

This applies to the product itself, not to minor damage to packaging.
If you receive a faulty item, please start a return request immediately, and we will provide a full refund to your original payment method once the issue is confirmed.

Chargebacks & Dispute Resolution

At Baby Bubble Store, we take pride in being a trusted store that has been serving customers for a long time. We are committed to providing high-quality products and ensuring that all orders reach our customers.

However, we understand that sometimes unexpected shipping delays may occur. In these cases, we kindly ask for your patience and trust.

🔹 Please do not open a chargeback with your bank if your order is delayed.

When a chargeback is filed, the process can take weeks or even months to resolve. During this time:

Your case is frozen, meaning we cannot process a refund or take any action until the bank completes its review.
The dispute goes through multiple steps, first with the bank, then with the payment provider, before a final decision is made.

Instead of opening a chargeback, we encourage you to reach out to us first. If your order is delayed beyond the expected timeframe, we guarantee that we will refund you or find a suitable solution.

We value our customers and always strive to provide the best shopping experience. Your patience and cooperation allow us to assist you more efficiently.

Lost or Stolen Orders

If the courier confirms that your package has been delivered, Baby Bubble Store is not responsible for lost or stolen items. We do not offer refunds or replacements for orders that have been confirmed as delivered.

Processing Time for Returns & Refunds

Once your return is approved, you will receive an email notification.

Refunds for faulty products will be processed automatically to your original payment method.
Store credit for change of mind or exchanges will be issued in the form of a gift card.

Agreement to Our Policies

By placing an order with Baby Bubble Store, you agree to all the terms outlined in this Returns & Refunds Policy. It is the customer’s responsibility to review these policies before making a purchase.

Need Help?

If you have any questions or need assistance, feel free to contact us here. Our team is happy to help!